WORKPLACE CULTURE CHECKLIST Adapted from Richard Seel (1998) www.new-paradigm.co.uk BOUNDARIES Who are members of the workplace? ? Agency staff ? Permanent staff only ? Temporary staff ? retired staff ? Customers ? Family members of staff CHANGE/LONGEVITY OF EMPLOYEES ? Perceived as continuous ? Sense of stability __________________________________________________________________________________________________________________________________________________________________________________________________________________ COMMUNICATION ? Attitude towards communication ____________________________________________________________________________________________________________________________________________ ? Frequency of communication ____________________________________________________________________________________________________________________________________________ ? How are strangers greeted ____________________________________________________________________________________________________________________________________________ COMMUNICATION CONT. ? Style of communication ____________________________________________________________________________________________________________________________________________ ? Preferred & most common modes of communication (written or verbal, e-mail or memo, telephone or face-to-face) ____________________________________________________________________________________________________________________________________________ ? Acceptable ways of offering opinions (impassioned arguing, rationale debate, shouting acceptable) ____________________________________________________________________________________________________________________________________________ GROUP AND NETWORKS ? Formal or informal ____________________________________________________________________________________________________________________________________________ ? Rumor or gossip rate ____________________________________________________________________________________________________________________________________________ ? Sanctioned or illegitimate ____________________________________________________________________________________________________________________________________________ ? Strength of the grapevine ____________________________________________________________________________________________________________________________________________ ? Share or individual work tasks ____________________________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________________________ DEVIANCY ? Is non-normative or non-traditional behavior admired or deprecated? ____________________________________________________________________________________________________________________________________________ ? Are jokes and pranks acceptable and celebrated? ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ DRESS CODE ? Formal or informal ? How rigidly enforced Are there dress-down days? How do people dress for off-site meetings? ____________________________________________________________________________________________________________________________________________ ? How many classes of dress are there? (uniforms, casual, two piece suits) ____________________________________________________________________________________________________________________________________________ ? How rigidly enforced ____________________________________________________________________________________________________________________________________________ FOOD ? Canteens &/or cafeteria ? Use of food in meetings ? Working lunches ? Out of office activities __________________________________________________________________________________________________________________________________________________________________________________________________________________ HISTORY ? Attitudes about the organization’s history ? Attitudes towards certain “heroes” or “villains” ? Are stories shared (in public places or in private places) ____________________________________________________________________________________________________________________________________________ HOME & WORK ? Attitudes towards child care ? Role of spouse/family time ? Are get-togethers held with family __________________________________________________________________________________________________________________________________________________________________________________________________________________ MEETINGS ? How are new members acclimated ? How often ? Setting ? Shape of table ? Who attends ? Who sits where ? Who speaks ____________________________________________________________________________________________________________________________________________ ______________________________________________________________________ REWARDS & RECOGNITIONS ? Basis of reward Individual-based Team-based Organization-based ____________________________________________________________________________________________________________________________________________ ? Indicators of status (salary, plaques, work space, uniforms, etc.) ____________________________________________________________________________________________________________________________________________ ? Bonus system ____________________________________________________________________________________________________________________________________________ ? Public rewards or recognitions ____________________________________________________________________________________________________________________________________________ SPACE (USE OF) ? Allocation of work space Décor an indicator of social structure? Location an indicator of social structure? Size an indicator of social structure? ? Labeling: How easy is it for strangers to find specific people? Analogue of ease of entry to organization __________________________________________________________________________________________________________________________________________________________________________________________________________________ SPACE (USE OF) CONT. ? Mapping of function or process to space ____________________________________________________________________________________________________________________________________________ ? Open plan vs. individual. offices ____________________________________________________________________________________________________________________________________________ ? Public vs. private space Use of toilets (one or multiple stalls) Work space ____________________________________________________________________________________________________________________________________________ ? State of building (clean, in need of decoration, etc.) ____________________________________________________________________________________________________________________________________________ ? Degree of accessibility ____________________________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________________________ TIME ? Attitudes to time (busy or relaxed) ? Attitudes to past & future (emphasis on planning) ? Punctuality (virtue or vice) ____________________________________________________________________________________________________________________________________________ WORDS ? Jargon ? Modes of address Different to customers/clients First name to all or some Mr./Mrs. upward, first name downward Terms of address; terms of reference Treatment of women, disability ? Joking ? Swear Words ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________